Customer Support Specialist

Role

We are seeking a friendly and detail-oriented Customer Support Specialist to assist our customers and ensure they have an excellent experience with our products and services. In this role, you will handle customer inquiries, troubleshoot issues, and provide solutions that exceed expectations. If you're passionate about helping others and enjoy problem-solving, this role is perfect for you.

What We Are Looking For

• Excellent written and verbal communication skills.
• Strong problem-solving and multitasking abilities.
• Experience with customer support tools like Zendesk, Freshdesk, or Intercom.
• Familiarity with troubleshooting technical issues or software products.
• A customer-first mindset and a positive attitude.
• Ability to work independently and collaboratively in a remote environment.